Shipping policy
Last updated: October 19, 2026
All orders placed on the b.ring official online store are dispatched from the Republic of Korea. International orders are packed and shipped by our logistics partner, RINCOS.
Where we ship
Countries we currently ship to are shown at checkout. If your country does not appear in the list, we are not able to deliver there at this time.
If you are unsure whether we can reach your address, email us at help@apposter.com before placing your order.
Processing time
Orders are usually dispatched within 3 business days of payment being confirmed.
Business days are Monday to Friday, excluding public holidays in the Republic of Korea. Orders placed on a weekend or holiday begin processing on the next business day. Processing may take longer during sale periods, new product launches, or the Korean Lunar New Year and Chuseok holidays; we will let you know if your order is affected.
Delivery time
Delivery time depends on your destination country and how quickly your parcel clears customs. Customs processing is handled by the authorities in your country and is outside our control, so we are not able to guarantee a delivery date.
You will receive an email with a tracking number once your parcel leaves our warehouse. Please use that tracking number to follow your delivery.
Shipping costs
Shipping is a flat rate per order, based on your destination. All items in the same order are packed and shipped together.
- South Korea: $2.50 (free on orders of $10 or more)
- United States and Australia: $15
- Asia (Singapore, Malaysia, Taiwan, Hong Kong, Thailand, Vietnam, the Philippines, India, Indonesia): $12
The shipping cost for your order is shown at checkout before you pay.
Import duties and taxes
Prices shown on this store do not include import duties, customs fees, or taxes charged by your country.
Any such charges are set and collected by your local customs authority or the carrier, and are the responsibility of the recipient. They are separate from the shipping cost you pay us, and we have no way to calculate or prepay them on your behalf.
If a parcel is refused at customs or returned to us because these charges were not paid, the original shipping cost is not refundable.
Delivery address
Please check your shipping address carefully before completing your order. We are not able to change the address once a parcel has been dispatched.
If a parcel is returned to us because the address was incorrect or incomplete, or because nobody was available to receive it, we can re-send it once you have paid the new shipping cost.
Delayed, lost or damaged parcels
- Delayed — Check your tracking number first. Most delays are caused by customs processing and resolve on their own. If tracking has not updated for an extended period, contact us at help@apposter.com with your order number.
- Lost — If your tracking shows the parcel as delivered but you have not received it, contact us at help@apposter.com within 14 days of the recorded delivery date so we can open an enquiry with the carrier.
- Damaged in transit — Contact us at help@apposter.com within 14 days of delivery with your order number and photos of both the packaging and the product. See our Return & Refund Policy for how these cases are handled.
Contact
APPOSTER, INC. #1202, DMC Tower, 189, Seongam-ro, Mapo-gu, Seoul 03929, Republic of Korea help@apposter.com — Mon–Fri 09:00–17:00 (GMT+9, lunch 12:00–13:00)