Refund policy

Last updated: October 19, 2026

This policy applies to orders placed on the b.ring official online store and shipped internationally from the Republic of Korea by APPOSTER, INC.

Returns within 14 days (unopened products)

You may return a product for a refund within 14 days of delivery, provided it is unopened and still in its original sealed packaging. Because our rings and bands are worn directly on the body, opened units cannot be accepted for change-of-mind returns.

Return shipping costs: all products are shipped from the Republic of Korea, so a return involves round-trip international shipping. These round-trip shipping costs are paid by the customer — approximately US$30 per return (about US$15 each way), varying by country.

How to return

1. Email help@apposter.com within 14 days of delivery with your order number and the item you wish to return.
2. We will reply with return instructions and the return address.
3. Once we receive the item and confirm it is unopened, we will issue your refund to the original payment method.

Please review the product details, specifications and size information carefully before you order. If anything is unclear, contact us at help@apposter.com before completing your purchase — we are glad to help.

Size exchanges

We are not able to exchange a ring for a different size. An unopened ring can be returned within 14 days of delivery under the return policy above.

Ring sizing differs between brands, so we strongly recommend confirming your size before ordering. Our Sizing Kit contains a sample ring in every available size and can be ordered separately from this store. You can also follow the measuring instructions on our Size Guide page.

Faulty or damaged products

If your product arrives damaged, or develops a fault covered by the warranty, we will make it right.

How to make a claim

1. Email help@apposter.com within the warranty period with your order number, a description of the problem, and photos or a short video showing the issue.
2. Our support team will respond with next steps. If a physical inspection is required, we will arrange collection and provide return instructions.
3. Once we receive the product, our technical team inspects it. Inspection normally takes a few business days after arrival.

If the product is confirmed faulty, we cover the cost of collection, inspection and return shipping of the replacement in full. You pay nothing.

If our inspection finds no fault, or the damage falls outside the warranty (see below), round-trip shipping costs are charged to you. The product is returned to you once payment is received.

What the warranty does not cover

• Damage caused by accident, misuse, dropping, crushing, or contact with chemicals
• Damage caused by disassembly, modification, or repair by anyone other than us or our authorized partner
• Cosmetic wear that does not affect function, such as scratches, scuffs, or fading of the finish
• Damage caused by use outside the conditions described in the product documentation
• Loss or theft
• Products purchased from a seller other than the b.ring official online store or an authorized reseller

Warranty period

Every product carries a 12-month warranty from the date of purchase.

If a unit is replaced under warranty, the replacement is covered for whichever period is longer: the remainder of the original 12-month warranty, or 90 days from the date the replacement is dispatched.

Wrong or missing items

If you receive the wrong item, or part of your order is missing, contact us at help@apposter.com within 14 days of delivery with your order number and photos. We will correct the order at our cost.

Order cancellations

Contact us at help@apposter.com as soon as possible with your order number. We can usually cancel or amend an order before it is dispatched. Once an order has shipped, it can no longer be cancelled.

Refunds

Where a refund is due, it is issued to the original payment method. Please allow time for your bank or payment provider to process it; the exact timing is outside our control.

Original shipping charges and any import duties or taxes already paid are not refundable, except where the fault was ours.

Your statutory rights

Nothing in this policy limits any rights you have under the consumer protection laws of your own country. Where those laws give you greater rights than this policy, those laws apply.

Contact

APPOSTER, INC. #1202, DMC Tower, 189, Seongam-ro, Mapo-gu, Seoul 03929, Republic of Korea help@apposter.com — Mon–Fri 09:00–17:00 (GMT+9, lunch 12:00–13:00)